Operations and Client Service Comes First at Vigor Systems
La Jolla, CA, April 14, 2011 – Vigor Systems, Inc., a worldwide leader and innovator of video technology, welcomes Michael Durling to their senior management team. Durling’s varied background includes a blend of both client relations and broadcast technology operations bringing a keen understanding of customer needs and how to systemize the delivery through an efficient workflow. Prior to joining the Vigor Systems team, he spent the last year working with Warner Bros., CBS and Ascent Media. As a Broadcast Television Distribution Specialist, he applied his extensive syndication and distribution background to resolve platform challenges and enhance the customer experience working with the PitchBlue and Javelin systems.
He also spent a few years as VP of U.S. Business Operations at Teletrax in Hollywood, CA. Durling oversaw all ongoing broadcast media client relationships and advanced media issues. The Teletrax client list includes such television shows as Oprah, Entertainment Tonight, Dr. Phil, Insider and Jeopardy, among others. Durling implemented custom broadcast verification solutions for the Oprah show promos, the technology of which is being used on many CBS show promos today.
Prior to that, he spent over 10 years at Disney-ABC Domestic TV evolving from Supervisor to Director of Syndication Distribution. Durling completed the migration from linear analog to digital store and forward satellite distribution for most syndicated content. At Disney, he also pioneered the delivery of movies over satellite using store and forward technologies and completed extensive management/leadership development programs.
As an Operational Manager at Vigor, Mike will be overseeing the Operational Support Center for PitchBlue and Javelin as well as facilitating online resources and training to help educate clients, stations and call centers on how to handle support related issues. As the in-house liaison between clients and the Vigor Systems team, he will also be facilitating advanced support requests and managing client relationships.
At Vigor Systems, we offer a comprehensive solution for cable operators and IPTV and content providers, bringing logistical peace of mind to critical operational needs. Media giants CBS, Warner Bros. and Deluxe, as well as 1,500 TV stations in the U.S., benefit from our PitchBlue platform and services, delivering content to nearly 116 million households. As Vigor Systems looks ahead, we are excited to build on that strong foundation with Advertio®, a simplified implementation for ad insertion. Based in Southern California, Vigor Systems has a strong client base in the U.S. and Southeast Asia and is eager to extend its activities into new markets.
For more information, please visit vigorsystemsinc.com.